Shipping policy

Shipping

Where we ship: within the United States only.

When your order ships: within 1 to 3 business days (Monday to Friday, excluding US holidays). We email you a UPS tracking number when it ships.

How it ships: by UPS. At checkout you choose UPS Ground Saver, UPS Ground, UPS 2nd Day Air or UPS Next Day Air. The price is calculated from your order's weight and address, and you see it before you pay. Delivery time depends on the service you choose and starts once your order ships.

Free shipping: orders of $2,500 or more ship free with our standard service. Faster services are charged at their normal rate.

Delays: delivery times are estimates. If anything in your order is delayed before it ships, we'll contact you.

Damage in transit: record a video when you open the box and tell us within 48 hours of delivery. See our Refund policy.